The shipping rates for most of the items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We accept Visa, MasterCard, American Express, JCB, Discover, Diners Club debit and credit cards, PayPal, and Amazon Payments.

We use the United State Postal Service and Fedex. To keep shipping rates down we compare costs between these carriers and ship the most efficient way.

We will send tracking information to the e-mail address associated with your order once the item has shipped.

We ask that you place your order 48 hours before the Holiday Shipping deadlines which USPS has published. These can be found via the link below. USPS: https://stamps.custhelp.com/app/answers/detail/a_id/4071/~/2017-usps-holiday-mail-by-dates

When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.

We ship all around the world.

Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend calling us immediately upon realizing that something may be wrong with your order. We will always do our best to make sure you’ll get what you need, but cannot guarantee that we will be able to fix the order before it ships out.

Apparel can be returned up to 15 days for in-store credit or exchange. Gear can be returned/exchanged up to 30 days for in-store credit, refund, or replacement.

Currently you can buy Dad So Hard products on our website. We do not yet have any retail locations, but when we branch out we’ll be sure to keep you up to date on all of our locations!

We only use the safest payment processing services on the web. If you have any security questions or concerns please check out our payment processors security measures.

On the last page before your click “complete my purchase” there will be a box where you can enter your discount code. Once you have entered the code, click “Apply”. Your total amount will be updated to reflect the discount.